A couple of weeks ago, I received an email from a lady in the States who had discovered our Casa Mascia products whilst on holiday in Toledo.  I think that she bought a few items but once she was back home her young daughter became enthralled by them. Anyway, after a few excited emails back and forth, she ordered a whole load of extra goodies.  I told her that the package would most likely reach her within two weeks via the Belize Postal Service.

The package was due to arrive at her address the beginning of this week.  Yesterday, I received an email from this lady saying,

“The post office lost it at the post office…”

Now I didn’t exactly get the details of the story but it sounded like a lot of back and forth trips to the post office with cries of woe and frustration a-plenty.

Now, we have never had any of our packages lost in the post and this was our first time.  So we decided that under these distressing circumstances the best thing to do was to send out a new package quick smart.  The lady was understandably stressed over the loss of the package and so I tried to console her over an email,

“…these things have a way of working out so don’t worry about it.”

She asked me if I was covered for insurance and I looked at the back of the certificate of posting and read the following:

The short answer was “No.”  If you actually care to read the small print it will make you laugh…it is totally archaic and out-dated and looks like it was the policy made back in the British Honduras days.

I was just about to start getting the new package together when I received the following email with “Look what we got!” and this absolutely priceless picture.

Here are more pictures with the opened package:

Apparently, it was a lost and found package!  I didn’t ask anymore questions.  All that is important is that this story has a very happy ending!

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